Privacy & Data Protection Policy

Last Updated: August/2025

1. Introduction

Sainzport Logistics is committed to protecting the privacy and personal data of our customers, drivers, partners, and website visitors. This policy outlines how we collect, use, store, and protect your personal information.

2. Information We Collect

  • Full name
  • Phone number and email address
  • Pickup and delivery addresses
  • Billing and payment information
  • Driver application details (for contractors)
  • Device and browser information (for website analytics)

3. How We Use Your Information

  • To process and fulfill delivery requests
  • To contact you regarding your orders or service inquiries
  • To manage driver applications and onboarding
  • To improve our services and user experience
  • To comply with legal and regulatory requirements

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information may be shared with:

  • Authorized employees or contractors to perform delivery services
  • Third-party service providers (e.g., payment processors, email platforms)
  • Law enforcement or regulatory authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes SSL encryption, secure databases, and access controls.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your personal data, subject to legal and operational limitations.

7. Your Rights

  • Right to access your data
  • Right to correct or update your data
  • Right to request deletion of your data
  • Right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Continued use of our services after updates implies acceptance of the new policy.

9. Contact

If you have any questions or concerns regarding this policy, please contact us:

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