Logistics Solutions for Business Operations

Boost your supply chain with Sainzport Logistics’ service plans. We adapt our infrastructure to your volume and frequency needs, offering operational schemes specifically designed for businesses with recurring shipping flows.

Structures designed for operations with recurring volume

Best Value
Sainzport Basic (Economy)Sainzport Pro (Express)Sainzport Enterprise (Priority)
Features $199.99/month $399.99/month $699.99/month
Service level agreement
Pickup Time ≤ 90 minutes ≤ 60 minutes ≤ 45 minutes
Delivery Same-day (before 5:00 PM) Same-day (priority) Same-day (express)
Live tracking
POD
Compensation for breach 5% credit 10% credit 15% credit
Shipping discounts 10% 15% 20%
Capacity reserved

Monthly operating service fees do not include shipping costs. Individual shipments are billed separately.

All listed plan prices are final. Professional transportation services are non-taxable in the State of Texas.

General Exclusions (apply to all plans)

  • Extreme weather
  • Force majeure
  • Incorrect customer information
  • Lack of access for pickup or delivery
  • Delays attributable to the recipient

Account creation is required to activate any shipping plan

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Does the monthly fee include the cost of shipments?

No, the monthly subscription gives you priority for your shipments, advanced support, and the chosen service level agreement (SLA). The cost per shipment is quoted separately, applying the discount to the base cost corresponding to your plan.

What happens if my needs change?

You can upgrade your plan at any time to get faster pickup times and greater discounts on the base rate.

How does "Reserved Capacity" work?

In the Pro and Enterprise plans, we guarantee that a unit will always be available for your requests, even during peak seasons. The Basic plan is subject to fleet availability.

What happens if the courier is late for pickup?

We have an automatic compensation system based on your plan: 5% for Basic, 10% for Pro, and 15% for Enterprise, applicable as a credit on your next invoice if we exceed the promised pickup times (90, 60, or 45 minutes, respectively).

Tab TitleHow do I track my packages in real time?

All our plans include Live Tracking and a digital Proof of Delivery (POD) accessible from your Business Portal.

What are the same-day delivery hours?

For the Basic plan, deliveries are made before 5:00 PM. The Pro and Enterprise plans have priority and express service for faster deliveries during the day.

When does the money-back guarantee not apply?

Compensation for service disruptions does not apply in situations of force majeure, extreme weather, lack of access to the delivery location, or if the recipient causes the delay.

What happens if I provide an incorrect address?

Delays resulting from incorrect information provided by the customer are excluded from the on-time delivery guarantees.